Health Needs Assessment Webinar Workshop Series

Feedback Welcome


Thank you to all who joined the webinars!

During each session, digital notes (below) were taken and upon completion these were collated into one document.

Please view the compiled document here.

If you have any comments, feedback, or would like to show support for ideas or solutions that you believe the PHN could pursue, please provide these using the "Feedback Forum" in the top right of the page, or alternatively click here.


Digital notes from the 4 webinar workshops are now available by clicking the links below:

Aboriginal and Torres Strait Islander health


Children's health

Population health

Service system



Brisbane North PHN (the PHN) are seeking representatives from local community organisations and health agencies who would like to participate in a Health Needs Assessment webinar workshop series.

The Health Needs Assessment provides a strong evidence-base for future planning processes, enabling the PHN to make sound informed decisions regarding future resource allocation in the region. To assist in making decisions around future projects, the PHN would like to host a webinar workshop series that aims to work with stakeholders in the region to develop potential solutions that address gaps, challenges and needs that were identified through the Health Needs Assessment.

The webinar series is particularly targeted at developing solutions for the following 4 health areas:

  • Aboriginal and Torres Strait Islander health
  • Children's health
  • Population health
  • Service system

The Health Needs Assessment Process

In 2021, Brisbane North PHN conducted its HNA in partnership with Metro North Health and their Local Area Needs Assessment (LANA). The video below describes the steps and process that was undertaken.


Identified Health & Service Needs

Through the HNA process the PHN identified 63 needs, 59 of which were prioritised. Common issues were further consolidated and grouped into 7 health areas. Priortised health and service needs are presented below:


Webinar Details

For information sheets and a summary of the data and consultation findings of the HNA, please refer to the documents library on the right-hand side of the page.

Introductory Webinar


Webinar Details
Date: Monday 21 February 2022
Time: 3.30 pm - 4.15pm
Zoom Link: TBA
Topics to cover: This is an optional webinar for participants to attend. This is an opportunity for participants to familiarise themselves with topic areas, the considerations in proposing or generating solutions, ask questions about the workshop process and meet other attendees.

Population Health


Webinar Details
Date: Tuesday 22 February 2022
Time: 9.00 am - 11.00 am
Zoom Link: https://zoom.us/j/96570560250?pwd=ZmY4ZGN6VVJTMlNDMDI2WE43eC9jQT09
Topics to cover: geographic areas of need; preventative health (health screening and vaccinations); and patient activation and empowerment.

Population health is regarded as the health outcomes of the entire community, often impacted by the socioeconomic influences and whole of community interventions, including immunisation and screening programs. Topics in this webinar will look at developing potential solutions to address these aspects and determinants of health.

Aboriginal and Torres Strait Islander Health


Webinar Details
Date: Wednesday 23 February 2022
Time: 9.00 am - 11.00 am
Zoom Link: https://zoom.us/j/93467746710?pwd=c1BId2F0VmRJUmR0eTYxK29waFBEZz09
Topics to cover: culturally appropriate services; reducing morbidity

The Turrbal, Jagera, Wakka Wakka, Gubbi Gubbi and Ningy Ningy people are the Traditional Custodians of the land on which the Brisbane North region falls. It is estimated that there are over 26,400 First Nations people living in the region. While First Nations people only compose of 2.5% of the population, considerable issues exist in the availability of quality and culturally-appropriate health services, which likely contribute to higher rates of morbidity and mortality. This session will explore potential avenues that could address these gaps and improve the well being of the First Nation's community in the region.

Children's Health


Webinar Details
Date: Thursday 24 February 2022
Time: 9.00 am - 11.00 am
Zoom Link: https://zoom.us/j/93250943483?pwd=bEwwVWJaN2VJL1ZZdExtbkxya2QrZz09
Topics to cover: mental health services; supporting mothers and children through the perinatal to early childhood period

Children and younger persons were a cohort of people that were of interest, particularly throughout consultation. Childhood and adolescence is a period that lays foundations for health and well being for future years. Health outcomes and service delivery for this cohort is therefore important and this session's purpose is to develop potential solutions that addresses these needs.

Service System

Webinar Details
Date: Friday 25 February 2022
Time: 9.00 am - 11.00 am
Zoom Link: https://zoom.us/j/91867552798?pwd=WFQwYURnVjVmMWRNa3RVUlpaZm9jQT09
Topics to cover: workforce; primary care quality improvement and care coordination; service navigation

There is increasing pressure on our health system to respond to the health needs of the community. Coordination, systems integration, and navigation are few of the challenges that both patients and health practitioners experience and are a challenge in the face of growing co-morbidity in the community and fragmentation of services. This session will explore potential avenues that could alleviate the growing pressures that are experienced by services in the region.



Developing Solutions

Commissioning underpins all of our work as a PHN. Commissioning is cyclical and is underpinned by the following principles:

  • understanding the needs of the community
  • co-designing solutions
  • managing relationships
  • monitoring and evaluation

This cyclical process relies on our relationships with local partners that are built on trust. We work with community members and other stakeholders to identify needs and co-design solutions. Through the commissioning process, there are 3 possible outcomes or approaches to addressing community needs. They are through partnerships, direct provision, and procurement of services. Definitions in the context of the PHN for each are below.

Partner: The PHN establishes a joint and collaborative approach with another organisation with the mutual goal of addressing a health need.

Provide: The PHN directly provides a service.

Procurement: The PHN, often through a tender process engages an existing organisation to deliver agreed services.

The approach taken is often dependent on many factors including capacity to undertake projects with the limited resources available to the PHN, and the duration of the activity.

The Partner, Provide and Procure framework will be used to inform the development of solutions throughout the webinar workshop series.

More information on commissioning can be found here.

Feedback Welcome


Thank you to all who joined the webinars!

During each session, digital notes (below) were taken and upon completion these were collated into one document.

Please view the compiled document here.

If you have any comments, feedback, or would like to show support for ideas or solutions that you believe the PHN could pursue, please provide these using the "Feedback Forum" in the top right of the page, or alternatively click here.


Digital notes from the 4 webinar workshops are now available by clicking the links below:

Aboriginal and Torres Strait Islander health


Children's health

Population health

Service system



Brisbane North PHN (the PHN) are seeking representatives from local community organisations and health agencies who would like to participate in a Health Needs Assessment webinar workshop series.

The Health Needs Assessment provides a strong evidence-base for future planning processes, enabling the PHN to make sound informed decisions regarding future resource allocation in the region. To assist in making decisions around future projects, the PHN would like to host a webinar workshop series that aims to work with stakeholders in the region to develop potential solutions that address gaps, challenges and needs that were identified through the Health Needs Assessment.

The webinar series is particularly targeted at developing solutions for the following 4 health areas:

  • Aboriginal and Torres Strait Islander health
  • Children's health
  • Population health
  • Service system

The Health Needs Assessment Process

In 2021, Brisbane North PHN conducted its HNA in partnership with Metro North Health and their Local Area Needs Assessment (LANA). The video below describes the steps and process that was undertaken.


Identified Health & Service Needs

Through the HNA process the PHN identified 63 needs, 59 of which were prioritised. Common issues were further consolidated and grouped into 7 health areas. Priortised health and service needs are presented below:


Webinar Details

For information sheets and a summary of the data and consultation findings of the HNA, please refer to the documents library on the right-hand side of the page.

Introductory Webinar


Webinar Details
Date: Monday 21 February 2022
Time: 3.30 pm - 4.15pm
Zoom Link: TBA
Topics to cover: This is an optional webinar for participants to attend. This is an opportunity for participants to familiarise themselves with topic areas, the considerations in proposing or generating solutions, ask questions about the workshop process and meet other attendees.

Population Health


Webinar Details
Date: Tuesday 22 February 2022
Time: 9.00 am - 11.00 am
Zoom Link: https://zoom.us/j/96570560250?pwd=ZmY4ZGN6VVJTMlNDMDI2WE43eC9jQT09
Topics to cover: geographic areas of need; preventative health (health screening and vaccinations); and patient activation and empowerment.

Population health is regarded as the health outcomes of the entire community, often impacted by the socioeconomic influences and whole of community interventions, including immunisation and screening programs. Topics in this webinar will look at developing potential solutions to address these aspects and determinants of health.

Aboriginal and Torres Strait Islander Health


Webinar Details
Date: Wednesday 23 February 2022
Time: 9.00 am - 11.00 am
Zoom Link: https://zoom.us/j/93467746710?pwd=c1BId2F0VmRJUmR0eTYxK29waFBEZz09
Topics to cover: culturally appropriate services; reducing morbidity

The Turrbal, Jagera, Wakka Wakka, Gubbi Gubbi and Ningy Ningy people are the Traditional Custodians of the land on which the Brisbane North region falls. It is estimated that there are over 26,400 First Nations people living in the region. While First Nations people only compose of 2.5% of the population, considerable issues exist in the availability of quality and culturally-appropriate health services, which likely contribute to higher rates of morbidity and mortality. This session will explore potential avenues that could address these gaps and improve the well being of the First Nation's community in the region.

Children's Health


Webinar Details
Date: Thursday 24 February 2022
Time: 9.00 am - 11.00 am
Zoom Link: https://zoom.us/j/93250943483?pwd=bEwwVWJaN2VJL1ZZdExtbkxya2QrZz09
Topics to cover: mental health services; supporting mothers and children through the perinatal to early childhood period

Children and younger persons were a cohort of people that were of interest, particularly throughout consultation. Childhood and adolescence is a period that lays foundations for health and well being for future years. Health outcomes and service delivery for this cohort is therefore important and this session's purpose is to develop potential solutions that addresses these needs.

Service System

Webinar Details
Date: Friday 25 February 2022
Time: 9.00 am - 11.00 am
Zoom Link: https://zoom.us/j/91867552798?pwd=WFQwYURnVjVmMWRNa3RVUlpaZm9jQT09
Topics to cover: workforce; primary care quality improvement and care coordination; service navigation

There is increasing pressure on our health system to respond to the health needs of the community. Coordination, systems integration, and navigation are few of the challenges that both patients and health practitioners experience and are a challenge in the face of growing co-morbidity in the community and fragmentation of services. This session will explore potential avenues that could alleviate the growing pressures that are experienced by services in the region.



Developing Solutions

Commissioning underpins all of our work as a PHN. Commissioning is cyclical and is underpinned by the following principles:

  • understanding the needs of the community
  • co-designing solutions
  • managing relationships
  • monitoring and evaluation

This cyclical process relies on our relationships with local partners that are built on trust. We work with community members and other stakeholders to identify needs and co-design solutions. Through the commissioning process, there are 3 possible outcomes or approaches to addressing community needs. They are through partnerships, direct provision, and procurement of services. Definitions in the context of the PHN for each are below.

Partner: The PHN establishes a joint and collaborative approach with another organisation with the mutual goal of addressing a health need.

Provide: The PHN directly provides a service.

Procurement: The PHN, often through a tender process engages an existing organisation to deliver agreed services.

The approach taken is often dependent on many factors including capacity to undertake projects with the limited resources available to the PHN, and the duration of the activity.

The Partner, Provide and Procure framework will be used to inform the development of solutions throughout the webinar workshop series.

More information on commissioning can be found here.

Discussions: All (5) Open (5)
  • Children's Health

    almost 3 years ago

    Can't make the webinars? Please use this forum to submit ideas or solutions that could be considered to address the needs that have been outlined for the area of Children's Health.

    Please use the prompts below to help guide your submission:

    First 100 Days
    Who do we know is most important to help families in the first 10000 days of life? Are there sufficient overlaps and communication between these people?

    Developmental Vulnerability
    What do you understand to be the important issues for children’s development.
    (If you were to pick the most important - what would it be?)

    Child and youth mental health
    What will it take to bring the current situations towards the ideal?

    Quick Reply
    Reply notification settings
    loader image
    Didn't receive confirmation?
    Seems like you are already registered, please provide the password. Forgot your password? Create a new one now.
    Submitting your comment
    Cancel
  • Can't make the webinars? Please use this forum to submit ideas or solutions that could be considered to address the needs that have been outlined for the area of Population Health.


    Please use the prompts below to help guide your submission:

    Geographic areas of need
    What does improving this for people look like, in the short or long term?

    Preventative health:
    cancer screening and vaccinations

    What do you consider are things that help or stop people from accessing these types of health services?


    Patient activation and empowerment
    Who are they key players in achieving patient activation? What are their roles?

    Quick Reply
    Reply notification settings
    loader image
    Didn't receive confirmation?
    Seems like you are already registered, please provide the password. Forgot your password? Create a new one now.
    Submitting your comment
    Cancel
  • Can't make the webinars? Please use this forum to submit ideas or solutions that could be considered to address the needs that have been outlined for the area of Aboriginal and Torres Strait Islander Health.


    Please use the prompts below to help guide your submission:

    Equity in care
    How do you think health services or other organisations contribute to health inequity, or imbalances that disadvantage First Nations' people?

    Gap in health outcomes
    Outside of primary care, who needs to be involved in improving the health outcomes of First Nations' people?
    Quick Reply
    Reply notification settings
    loader image
    Didn't receive confirmation?
    Seems like you are already registered, please provide the password. Forgot your password? Create a new one now.
    Submitting your comment
    Cancel
  • Service System

    almost 3 years ago

    Can't make the webinars? Please use this forum to submit ideas or solutions that could be considered to address the needs that have been outlined for the area of Service System.


    Please use the prompts below to help guide your submission:

    Workforce
    What are some simple yet effective solutions we can enact in the short and long term to maintain a sustainable workforce?
    Primary care quality improvement & care coordination

    When have you seen someone experience care coordination at its best, and when have you seen someone experience it at its worse?
    Service navigation
    Have seen examples of service navigation improve in the past? How did those changes come about? Who can drive those changes?
    Quick Reply
    Reply notification settings
    loader image
    Didn't receive confirmation?
    Seems like you are already registered, please provide the password. Forgot your password? Create a new one now.
    Submitting your comment
    Cancel
  • Thank you for reviewing the collated outputs document from our Webinar sessions held on 4 specific health needs areas. 

    If you have any comments, suggestions or feedback for ideas or solutions based on the notes, please feel free to add it here.


    The four main health areas we focused on where:

    • Children's Health
    • Aboriginal and Torres Strait Islander Health
    • Population Health
    • Service System
    Quick Reply
    Reply notification settings
    loader image
    Didn't receive confirmation?
    Seems like you are already registered, please provide the password. Forgot your password? Create a new one now.
    Submitting your comment
    Cancel
Page last updated: 16 Mar 2022, 11:12 AM