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Organisational Governance Review

The Brisbane North PHN is conducting a quality review of the organisational governance processes used by healthy@home consortium provider organisations to identify opportunities for improvement that can be shared across the Consortium.   Results will be shared with the Management Group at the next meeting. Thank you for participating in this important quality improvement activity.  

1.  

Do you have processes in place in relation to consumer engagement, that demonstrate that consumers are involved in the development, delivery and evaluation of care and services?

2.  

Do you have an organisational strategic plan?

4.  

Does your strategic plan outline priorities in relation to delivering safe, inclusive, quality care and services?

5.  

Does your organisation have systems in place to monitor and evaluate performance against strategic goals?

6.  

Does your organisation have a board?

7.  

Are the board members suitably qualified to undertake their role?

8.  

Do all board members have up-to-date police checks?

9.  

Does your organisation have a current diversity action plan?

10.  

Do you have policies in place regarding privacy & confidentiality?

11.  

Do you have a data breach policy?

12.  

Do you have suitable financial governance systems in place to ensure the organisation is able to deliver safe and quality care and services?

13.  

Do you have an audit schedule?

14.  

Do you have a robust quality improvement system in place to monitor and improve the quality and safety of care and services?

15.  

If you have an audit tool, would you be willing to share these with the Consortium? 

16.  

Are regulatory compliance systems in place to ensure your organisation complies with all relevant legislation, regulatory requirements, professional standards and guidelines?

17.  

Do you have an organisational governance framework in place?

18.  

Do you have a clinical governance framework in place?

19.  

Does your organisation use an open disclosure approach when things go wrong?

20.  

Have your staff had training in relation to open disclosure?

21.  

Do you have an incident management system in place?

22.  

Have all staff had SIRS training?

23.  

Do you have a risk management policy and/or strategy that addresses high impact, high-prevalence risks?

24.  

Does your organisation have processes in place to ensure the care provided is best practice?

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