Please choose your organisation *
Do you have a workforce management plan? *
What process do you have to calculate your workforce requirements to ensure you deliver safe, quality care and services? *
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How does your organisation match your workforce skills to the needs of the consumer *
Do you conduct any competency assessments with your staff? *
Do you have a process to monitor staff interactions with consumers to ensure they are kind, caring and respectful? *
Do your position descriptions detail behaviours you expect from your workforce in relation to interactions with consumers including supporting each consumer’s identity, culture and diversity? *
Do you have systems in place to monitor staff qualifications and registration details? *
Do you have a training program in place for all staff? *
Are training records maintained for all staff? *
Does your program include training about how to manage common conditions in aged care: *
Consumers with memory problems?
Consumers with arthritis
Consumers with visual loss
Consumers with hearing loss?
What are your key training topics for your workforce that would be of benefit? *
Do you have robust recruitment processes in place, including relevant policies? *
Do you conduct reference checks as part of your recruitment processes? *
Does your workforce have up-to-date police checks? *
Are new staff subject to a probationary period when they commence their employment *
Do you conduct performance appraisals for all staff? *
What are your key areas of concern in relation to recruitment and retention of staff?
