Please choose your organisation
Do you have a workforce management plan?
What process do you have to calculate your workforce requirements to ensure you deliver safe, quality care and services?
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How does your organisation match your workforce skills to the needs of the consumer
Do you conduct any competency assessments with your staff?
Do you have a process to monitor staff interactions with consumers to ensure they are kind, caring and respectful?
Do your position descriptions detail behaviours you expect from your workforce in relation to interactions with consumers including supporting each consumer’s identity, culture and diversity?
Do you have systems in place to monitor staff qualifications and registration details?
Do you have a training program in place for all staff?
Are training records maintained for all staff?
Does your program include training about how to manage common conditions in aged care:
Consumers with memory problems?
Consumers with arthritis
Consumers with visual loss
Consumers with hearing loss?
What are your key training topics for your workforce that would be of benefit?
Do you have robust recruitment processes in place, including relevant policies?
Do you conduct reference checks as part of your recruitment processes?
Does your workforce have up-to-date police checks?
Are new staff subject to a probationary period when they commence their employment
Do you conduct performance appraisals for all staff?
What are your key areas of concern in relation to recruitment and retention of staff?
