Supporting Clients to Access Aged Care Services

Dear All 

I have added in the community resources a document called "Supporting Patients to Access Aged Care Services" which is a great guide to support health professionals to understand the My Aged Care Process and how to make referrals. 

The bones of the document are correct, but there are a few amendments I would like to make :

1. The Fax for My Aged Care quoted on the document no longer exists. My Aged Care do not take Faxes  - I would recommend an online referral or via phone 

2. The phone number for My Aged Care is 1800 200 422 however there is a Health Professionals contact number also that aims to speed up the process and improve on hold times - please call 1800 836 799 and choose option 4 

Very happy to do a teaching session on referrals to My Aged Care in the near future in one of our community of practice meetings if this will help your understanding of the process and how we can help the client 

Thanks in advance