HELP App no longer supported

[From HELP (Healthy End of Life Project)]

From 1st June 2026, the HELP app will no longer be available to download from app stores.

While many people found the App helpful, we know that digital tools don’t work for everyone, especially at end of life, when things can feel overwhelming. Some health professionals have also told us that simple, printed resources can be easier to introduce and use. Alongside this, rising technology costs means it is no longer sustainable to continue the App.

For partners who are promoting the App through their work or service:

We’re continuing our mission to support people at end of life and their carers to access support from their social networks – just the recommended tool to coordinate it is changing back to the downloadable HELP Guide.
The key palliative care tips and content from the App have now been transitioned over to the HELP website making them easier to access and share.

If you’re currently using the app:

• You will be contacted by the HELP team via email to talk you through this process and support you along the way.
• You can still access your network until June 30 but you will not be able to download or update the App after June 1st.
• We recommend taking screenshots to save any important messages or photos as soon as possible.
• You can find the printable HELP Guide for families, carers and friends here.
• You may wish to set up a support network using an alternative digital tool such as Gather My Crew.

We’ll be contacting all HELP App network coordinators individually to ensure messaging is timely and clear, this will also be communicated through the App.

If you have any questions, feel free to get in touch: info@healthyendoflifeprogram.org